Health Navigator, Sexual Health

Posted: 08/26/2022

Reporting to the Director of Public Health Prevention Programs, the Health Navigator provides outreach, risk-reduction counseling and HIV/Hepatitis C/STI screening services and linkage to care services with a focus gay, bisexual and other men who have sex with men (MSM), transgender and gender nonconforming populations and people who inject drugs (PWID). The Health Navigator provides follow-up counseling and supported referrals for clients who are HIV-positive and those who are at high-risk of infection to PrEP and other HIV preventative services. The Health Navigator is pro-active in designing and implementing community outreach initiatives to find and assist community members in need of services.

Primary Responsibilities:

  1. Provide Direct Services
  • Discuss basic HIV prevention information and the importance of accessing care with MSM, TW and PWID
  • Screen and triage callers and walk-in clients by assessing risk for HIV, STI and viral hepatitis exposure
  • Provide pre- and post-test counseling to those seeking HIV testing, STI screening/treatment and viral hepatitis education, screening or vaccination
  • Implement PrEP navigation services that are culturally competent for HIV negative clients, with specific focus on men who have sex with men (MSM) transgender, and people who inject drugs (PWID)
  • Provide extended or multi-session counseling sessions for HIV-positive and high-risk HIV-negative clients when appropriate, including with evidence-based interventions such as ARTAS and Personal Cognitive Counseling. 
  • Conduct serum testing for HIV, HCV and syphilis, performing phlebotomy
  • Perform Health Navigation, making supported referrals, and accompanying clients to service sites when appropriate, to address the full spectrum of client needs

2. Participate in Planning and Implementation of New Initiatives

  • Participate in program planning through interdisciplinary team meetings to design and implement community outreach initiatives and screening events to reach members of at-risk communities
  • Collaborate with clinical providers to coordinate culturally competent referrals;
  • Attend continuing education seminars, staff in-services and stay abreast of relevant literature to maintain familiarity with trends in prevention services.
  • Assist in drafting/editing program materials.
  • Make connections and build referral relationships with Fenway Health providers and community organizations that serve the target populations

Agency Participatory Expectations:

  • Suggests and participates in continuing quality improvement efforts
  • Adheres to all agency and departmental policies and procedures
  • Participates in quality assessment and improvement activities as requests
  • Adheres to the highest principles of patient and client confidentiality
  • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation
  • Attends all required meetings, in-services and professional trainings
  • Attends all regularly scheduled research meetings, trainings, forums and pertinent FCH staff meetings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities

Perform related duties as required



  • Minimum two-years relevant work experience. Note: A Bachelor’s degree plus relevant experience may substitute for the minimum work experience requirement.
  • Willingness and ability to learn and perform phlebotomy (with prior competence preferred but not required) 
  • Ability to handle multiple tasks, prioritize assigned duties, and keep written records
  • Ability to work independently and in small groups
  • Ability to manage clinically and emotionally challenging situations with utmost professionalism, care and discretion 
  • Ability to work effectively with diverse groups of individuals and communities at risk for HIV -- especially men who have sex with men, transgender people, injection drug users, people of color, those who are foreign-born and may be undocumented, and those who are homeless or unstably housed. 
  • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.
  • Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.

Preferred Qualifications:

  • Experience providing HIV or substance abuse education preferred but not required.
  • Strong interpersonal communication skills
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to meet deadlines and work within a team-based environment
  • Strong interest in LGBTQIA+ health

Physical Requirements:

  • Ability to meet the following physical requirements with or without reasonable accommodations:
  • Sit at a computer station for extended periods.
  • Ability to keyboard for extended periods.
  • Requires handling average-weight objects up to 15-20 pounds, and occasionally assisting patients.
  • May work with blood or blood-borne pathogens and may require OSHA training.
  • Ability to travel to community events and venues, including bars and nightclubs, to perform outreach activities.
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more. LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Internal ID: PRE-23-FT-4