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Executive Director of Nursing

Reporting to the Chief Operating Officer and serving on the Fenway Health Leadership Team, the Executive Director of Nursing is responsible for planning, organizing, and directing all nursing and medical assistant services at Fenway Health, as well as overseeing infection control and occupational health processes for the entire organization. 


Principal Duties and Responsibilities:

1. Oversees Nursing Leadership Team by providing direct supervision to, and coordination of, Site Nurse Managers, Site Care Managers, and the Director of Infection Control and Prevention.

 

2. Works with Nursing Leadership Team to plan, organize, and direct all nursing services within the Nursing Department

  • Defines the philosophy, purpose, policies and procedures, and standards for RN, LPN, and MA care within the Medical Department
  • Ensures adequate RN, LPN, and MA staffing and competency throughout the Nursing Department
  • Fosters an environment in which each RN, LPN, and MA practices to the top of their license, certification, and/or skillset and role
  • Introduces nursing innovations by piloting new roles and care delivery models with the primary purpose of making patient care more safe, effective, timely, efficient, equitable, patient-centered, and family-centered

3. Generates and implements both an onboarding and a continuing education curriculum for RN’s, LPN’s, and MA’s, aimed at maximizing staff retention and professional development 

 

4. Collaborates with other Leadership Team members as well as other clinical leaders within the organization on issues of patient care, clinical quality, compliance, customer service, utilization management, care management, patient access, system redesign, safety, and health center strategy.

  • Participates in the organization’s readiness programs for regulatory surveys, including Joint Commission, NCQA, DPH, FTCA, and HRSA site visits.
  • Reviews and acts on Press Ganey, incident reports, and other feedback relating to nursing care
  • Evaluates clinic access data and works with clinical directors to improve wait times for nursing services

5. Develops Nursing Department budget, together with the Medical Director, the Medical Operations Director, and the Chief Financial Officer.

 

6. Revises and maintains the organization’s infection control and occupational health policies, together with the Director of Infection Control and Prevention.

 

7. Attends all required meetings; these include, but may not be limited to:

  • Fenway Health Management Team Meeting (weekly)
  • Medical Department Staff Meeting (monthly)
  • Medical Managers Meeting (weekly)
  • Fenway Health All-Staff Meeting (monthly)
  • Quality Council Meeting (monthly)
  • Clinical Committee Meeting (q1-3 months)
  • Environment of Care Meeting (q1-3 months)

8. Performs RN or NP clinical duties as needed

Requirements

  • Education: Master’s level or higher
  • A current Massachusetts RN or NP license is required
  • The ability to work harmoniously with diverse groups of individuals is required
  • Experience working in an ethnically, culturally, and racially diverse environment is required
  • At least five years of primary care experience as a registered nurse is preferred
  • At least three years of nurse management experience is preferred
  • Experience with working within a complicated healthcare system with multiple product lines is preferred
 We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.