Behavioral Health Clinician


ehavioral Health Clinician

Job Details

Job Type


Boston, MA • Behavioral Health



Under the supervision of the Clinical Manager for the Borum, the Behavioral Health Clinician provides both low threshold, and more traditional outpatient behavioral health services, and case management services to clients of the Borum site location. The Behavioral Health Clinician also provides outreach to youth service programs such as Youth on Fire.

Representative Duties:

  1. Provides behavioral health services to clients
  • Provides office based, in-person clinical services to clients
  • May also provide clinical services via telehealth (video / audio) and remotely, as determined by client care and departmental needs
  • Provides clients with easily accessible and low-threshold BH services, assisting clients with accessing behavioral health services on a scheduled, walk-in, triage, and on an as-needed basis.
  • Responds to requests from medical staff for routine and crisis interventions and warm handoffs
  • Provides clients with intake evaluations, short and longer-term therapy, using established therapeutic processes
  • Provides group therapy and crisis intervention, using established therapeutic processes.
  • Works with and supports clients in employing a range a of risk reduction and behavior change strategies.
  • Covers walk-in clinic shifts
  • Provides on-call/crisis coverage as required and according to department standards.
  • Adheres to NASW Code of Ethics

2. Provides case management services to clients

  • Reviews medical, mental health and social history of clients in need of case management services, identifies problems and refers clients as appropriate in a timely, courteous manner that may also include need for further assessment/evaluation by licensed clinicians
  • Provides case management services to clients with an emphasis on completing routine paperwork for entitlement and other support programs
  • Works with Medicaid, Medicare, Welfare, Social Security, housing, educational, day care and other institutions to assist clients
  • Provides information to patients about available community resources and assists client to determine eligibility and obtain services by giving resource list and/or contacting services directly
  • Develops/maintains collaboration with a wide-range of behavioral health and substance use resources and treatment options within the Greater Boston area to refer and link clients to care
  • Provides linkage to culturally competent resources and treatment for those who are experiencing homelessness, active substance users, recent immigrants, people of color, and/or people who identify as part of the LGBTQ community
  • Provides on-going psychosocial supportive care to clients as appropriate and conducts outreach to encourage clients to utilize further needed services

3. Child/Adolescent Care

  • Demonstrates an understanding of the developmental milestones of children/adolescents
  • Demonstrates an understanding of development of gender identity and sexual orientation in children/adolescents
  • Demonstrates an understanding of the needs of children/adolescents with mental health issues
  • Demonstrates an understanding of the needs of children/adolescents with addiction issues
  • Demonstrates an understanding of the child’s/adolescent’s role within a family system
  • Demonstrates effective and age-appropriate clinical interventions with youth and families

4. Transitional Age/Young Adult Care

  • Demonstrates an understanding of the cognitive development of emerging adults
  • Demonstrates an understanding of the needs and experiences of system-involved youth and homeless or street-involved youth
  • Demonstrates an awareness of how personal/family history and attachment affect emerging adults
  • Demonstrates effective and age-appropriate clinical interventions with emerging adults

5. Ensures access to care

  • Effectively manages caseload, which includes actively attending to access to care and clients on the psychotherapy waitlist, by routinely bringing new clients into behavioral health care and ending episodes of care in accordance with the department’s model of psychotherapy care
  • Maintains required caseload and meets productivity expectations, according to the requirements of the position and department standards

6. Performs and completes clinical documentation/administrative tasks accurately and in a timely manner

  • Documents each client interaction
  • Completes psychosocial assessments, service plans, diagnostic assessments, treatment plans, treatment plan updates, session notes, and discharge summaries according to department standards and in accordance with Fenway policy
  • Assists clients with applications for enrollment in entitlement programs
  • Attends to the requirements for obtaining and tracking insurance authorization for treatment where applicable
  • Participates in regularly scheduled supervision, and team meetings

7.Meets Agency Participatory Expectation

  • Participates in staff meetings, in-services and continuing education activities of the Fenway Health Behavioral Health Department.
  • Maintains expected productivity.
  • Adheres to all agency and department policies and procedures.
  • Adheres to the highest principles of patient and client confidentiality.
  • Attends and actively participates in department and agency meetings, in-services and trainings.
  • Maintains professional competence necessary to perform job responsibilities; maintain and provide agency with credentials and continuing education activities as required.

8. Performs other duties as related




  • LICSW required
  • Proficiency in mental health assessment/evaluation is required
  • Previous experience in outpatient therapy settings strongly preferred
  • Proficiency in providing brief / short-term treatment required
  • Experience with LGBTQ issues, HIV, and trauma, strongly preferred
  • Experience working with clients who have mental health and/or substance use issues and knowledge of and commitment to using a harm reduction, motivational interviewing, trauma informed, strengths-based and client centered approaches strongly approved
  • Knowledge of evidence based treatment modalities, and appreciation of their effectiveness required
  • Commitment to reducing barriers to mental health services with such approaches as providing drop in hours, offering clinical support to those who struggle with consistency and using clinical interventions which match a client’s stage of readiness for change.
  • Ability to provide remote based client care in an optimal setting that ensures:
  • reliable internet connectivity with a minimum of 25Mbps per household member
  • consistent access to a quiet, private area (room or office) for conducting private telehealth client care, and private client care based communication free for interruptions
  • Ability to complete documentation in a timely manner, and maintain up to date client care documentation required
  • Experience working with an ethnically, culturally and racially diverse work staff required
  • Ability to work harmoniously with diverse groups of individuals required
  • Excellent interpersonal skills and ability to be an effective team member
  • Flexibility, adaptability, and ability to multitask required
  • Experience and demonstrated competence working with the following populations: LGBTQ, people of color, immigrants, people living with or at risk for HIV/AIDS and/or medical issues, trauma, substance use, homelessness, and mental illness
  • Capacity to work independently and as part of interdisciplinary team
  • Experience working with an ethnically, culturally and racially diverse work staff preferred
  • Ability to work harmoniously with diverse groups of individuals required
  • Flexibility, adaptability, and ability to multitask required

Physical Requirements:

Ability to meet the following physical requirements with or without reasonable accommodations:

  • Sit at a computer station for extended periods of time
  • Ability to keyboard for extended periods of time
  • Ability to travel between sites

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.

LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply