Medical Director

Posted: 10/29/2021

The Opportunity
Fenway Health is working to leverage the extraordinary legacy of its past and the passion and capacity it has today to become the Fenway Health of tomorrow. Now in our 50th year, Fenway has an outstanding legacy and track record of achievement, with a deep commitment to advancing health and well-being. And while extraordinary gains have been made in LGBTQIA+ care over the last several decades — much of it attributable to the work of Fenway Health — there remain ongoing, urgent unmet needs in the communities Fenway Health serves. 

“This is a historic moment for Fenway Health. The organization has new leadership, the needs of the people who count on us are shifting, racial equity has assumed a central role in our collective consciousness, the current policy, political, and health care landscape remains unsettled, and the COVID-19 pandemic has posed unprecedented challenges to us all,” said Fenway Health Board Chair Jonathan Matsui, PhD. “Fenway Health is rising to the occasion, embracing this extraordinary opportunity to transform ourselves into the organization we need to become to deliver on the full promise of our mission now, and tomorrow.”

To continue to meet the needs of our communities, Fenway is seeking a Medical Director to oversee the delivery of comprehensive medical care to Fenway’s approximately 35,000 patients. Reporting directly to the Chief Clinical Officer, the Medical Director is responsible for planning, initiating, and maintaining quality standards for patient care in all clinical areas of the Medical Department and for providing clinical patient care. The Medical Director determines the proper mix of administrative and clinical duties to allow the smooth running of the Medical Department.

Please submit your application HERE!

Representative Duties:

1. Provides leadership for clinical and administrative activities within the Medical Department

  • Plans, initiates, and maintains quality standards for patient care in the Medical Department
  • Assures that the appropriate clinical coverage in the Medical Department, including inpatient medical services at BIDMC, is maintained
  • Assures that appropriate protocols for quality assurance are established for each clinical area and monitors ongoing compliance with protocol quality assurance standards
  • Assures compliance with employee health standards as set forth in FCH personnel policies, and federal, state, and city regulatory guidelines
  • Is a member of the Quality and Compliance Committee providing clinical leadership and consultation to staff and members
  • Represents clinical leadership on the agency’s Quality and Compliance Committee which serves to develop, implement and support the agency’s QI/QA plan  
  • Coordinates risk management and professional liability through FTCA
  • Assumes overall responsibility for the creation of Medical Department policies and procedures for inclusion  in the Clinical Policies and Procedures Manual
  • Reviews and assures that standards for hiring all Physicians, Physician Assistants and Nurse Practitioners are in compliance with the Massachusetts Boards of Registration in Medicine, Nursing and Physician Assistants
  • Reviews and assures that job descriptions for clinically licensed personnel are in compliance with regulations and licensure requirements of the regulatory agencies that license the Health Center and contract for services  
  • Provides leadership within the Medical Department with respect to accreditation by organizations such as JCAHO
  • Serves as a resource for the use, training, and modification of Logician
  • Advocates for the medical department and the providers
  • With the assistance of the Operations Manager, develops and monitors the Medical Department budget 

2. Functions as part of Fenway’s Senior Management

  • Serves as a member of the Leadership Committee
  • Works with the FCH management team to assure that appropriate clinical coordination occurs for all interdepartmental programs involving patient care
  • Serves on a variety of committees as appropriate  (e.g. Pharmacy & Therapeutics Committee, Clinical Committee)
  • Advises the CCO of any clinical problems and issues which may have significant community or legal ramifications
  • Works with senior management on strategic planning and overall budgeting for FCH

3. Assists with maintaining existing programs and planning new programs

  • Plans continuing clinical education programs for the department
  • Works with other clinical directors to develop clinical education and training programs for staff
  • Initiates, recommends and/or assesses clinical and research programs to meet health center needs
  • Provides guidance in developing new patient care services and techniques 
  • Coordinates teaching programs within the Medical Department

4. Maintains relationships with other institutions

  • Serves as liaison with outside facilities for patient care, teaching programs and research
  • Coordinates services provided to institutions under contract

5. Provides clinical care to assigned patients

  • Provides an established amount of direct clinical service, not to exceed 60% of FTE
  • Remains knowledgeable regarding issues of assessment, diagnosis and treatment planning for the geriatric, HIV, LGBT and Women’s Health populations
  • Provides age-specific care per Fenway Community Health policy
  • Competently performs a variety of medical procedures when indicated:
  • Performs biopsies
  • Performs incision and drainage
  • Performs cryotherapy with warts
  • Performs minor surgical procedures

6. Provides training and supervision to assigned staff following FCHC policies and procedures 

  • Ensures that staff receive a comprehensive program orientation
  • Trains staff regarding the full range of their responsibilities
  • Provides ongoing guidance and supervision to assigned staff
  • Provides yearly written evaluations of assigned staff following agency evaluation guidelines
  • Makes employment-related decisions regarding assigned staff within the scope of defined authority and following established agency and program guidelines

7. Meets Agency Participatory Expectations

8. Performs related duties as required


  • A Doctorate in medicine, as well as board certification in internal medicine or relevant discipline, are required
  • Credentialing as an HIV provider is also required
  • At least three years of clinical experience and two years of administration in community health and/or gay and lesbian health care are preferred  
  • Significant knowledge regarding issues of assessment, diagnosis, and treatment planning for the geriatric, HIV, LGBT, and Women’s Health populations is highly desirable
  • Demonstrated success in cultivating and maintaining a team-based, healthy workplace culture focused on providing patient-centered care. 
  • Demonstrated leadership skills, the ability to manage and work within a team environment
  • Ability to work harmoniously with diverse groups of individuals are all essential for success in this position
  • Experience working with an ethnically, culturally and racially diverse work staff is desirable

Working Conditions and Physical Effort:

  • Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odors and/or loud noises
  • Moderate physical activity Requires handling average-weight objects up to 15-20 pounds, assisting with patients and standing and/or walking for most the day
  • May work with blood or blood-borne pathogens and will require OSHA training
  • Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.  
Research shows that members of marginalized groups – including women, LGBTQIA+ identified people, Black, Indigenous, and other people of color (BIPOC) – tend to apply to jobs only if they meet every single requirement listed. Here at Fenway Health, we want the best candidates for the job, and those candidates don’t always meet 100% of the qualifications listed. If you are passionate about health care for all and breaking down barriers to health equity, we encourage you to apply – especially if you’re a member of a structurally marginalized group. We look forward to your application.