Pharmacy Technician

Pharmacy Technician


Boston, MA • Pharmacy


Under the supervision of the Asst. Director of the Pharmacy, the Pharmacy Technician performs all tasks related to the preparation of a prescription medication and maintenance of the drug inventory

Representative Duties

1. Accurately and in a timely manner prepares prescriptions for dispensing

  • Prepares prescriptions for dispensing
  • Accepts medication refill requests from patients
  • Logs prescription medications out of the pharmacy
  • Assists with maintaining sample medication storage
  • Is aware of and follows all pharmacy policies and procedures
  • Ensures clean and organized work area
  • Orders drug inventory, receives drug inventory, monitors inventory levels and ensures adequate supply

 2. Interacts with patients and providers

  • Answers phone and greets patients
  • Always interacts with customers and coworkers in a patient,  professional and respectful manner
  • Takes all steps to preserve patient confidentiality
  • Appropriately triages patients to pharmacist when unable to meet requests
  • Receives new prescriptions from patients and collects patient data for computer entry
  • Accepts refill requests from patients and providers
  • Signs prescriptions out of pharmacy, receives payment, processes credit payments

 3. Accurately and in a timely manner performs administrative duties related to prescription processing

  • Prepares claims statements and reconciliations
  • Checks supplies and prepares forms for use
  • Maintains organized prescription files
  • Completes non-computerized claims submission forms and other forms as necessary
  • Ensures adequate supply of pharmacy forms

4. Meets Agency Participatory Expectation

  • Adheres to all agency and departmental policies and procedures
  • Participates in quality assessment and improvement activities as requested
  • Adheres to the highest principles of patient and client confidentiality
  • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation
  • Attends all required meetings, in-services and professional trainings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
  • Serves on agency committees and in professional organizations when requested

5. Performs related duties as required




  • High school diploma or equivalent
  • Massachusetts registration and national certification as a Pharmacy Technician
  • At least one year of experience as a Pharmacy Technician in a retail setting
  • Excellent verbal and written communication skills
  • Strong computer skills
  • Strong interest in patient adherence
  • Maintains patient confidentiality
  • Experience working with a diverse work staff and patient population
  • Able to work effectively at all levels in a collaborative team environment

Ability to meet the following physical requirements with or without reasonable accommodations:

  • Sit at a computer station or stand at a counter for extended periods of time
  • Ability to keyboard for extended periods of time
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

PLEASE APPLY HERE: https://recruiting.paylocity.com/recruiting/jobs/Details/780059/Fenway-Health/Pharmacy-Technician