Office Manager - Emergency Services #8578

Posted: 01/12/2023

We make a difference - in your community and in your career.


Office Manager - Emergency Services in Norwood & Milford



Exciting opportunity to join our growing and highly regarded organization as an Office Manager in our Emergency Services programs! This position will require time in Norwood and Milford.


The Office Manager will assist the Program Director in managing all administrative support functions of the Emergency Services Program, including billing, insurance procedures, record keeping, computerization of clinical services, payroll tracking, data management, and purchasing. The Office Manager will also arrange the psychiatric coverage schedule for the Emergency Services teams and will function as the liaison to the Administrative Offices in Dedham for third party, contract billing, and payroll.


In addition, the Office Manager will also:

  • Train and supervise support and staff and all Emergency Services Program staff in performing administrative support functions consistent with all policies and procedures
  • Assist staff around Information Technology issues and in learning using computer programs such as Evolv, Outlook, and other databases
  • Assist Clinicians and Supervisors with triage, answering phones, and insurance questions
  • Control inventory and distribution of cell phones, navigation devices, and laptops


Schedule: 40 hour; Full Time


Pay: $55,000 annual salary


Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.


Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee


Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills
  • At least 3 years of experience in administrative support required
  • At least 1 year supervisory experience required
  • Excellent written, verbal, and interpersonal communication skills required. 
  • Basic computer fluency, including Microsoft Office, required
  • Valid driver's license and regular access to a reliable vehicle required

Required Experience
  • High school diploma or equivalent required. Bachelor's degree preferred.
  • Medical billing experience is strongly preferred



Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.