Mimecast

Location: Lexington, MA USA; Hybrid (in-office Tuesday-Thursday) The Customer Support Associate role is based within the Service Delivery team at Mimecast. We're looking for an exceptional customer centric person with a solid customer service/support background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators as well as account-based support to ...read more

The TechnicalCustomer Support Engineer is based within the Service Delivery team here at Mimecast. We're looking for an exceptional person with a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators.   Are you... Looking to help solve problems, in a fast-paced, cutting edge technology environment? Someone that wants to ...read more

The Analytics team is the front end for the BI team – we work directly with Mimecasters at every level of the business to both report on, and drive process change. At Mimecast we are growing our customer base fast, and because our customers love us so much they stay with us, and go on to sign up for more of our services. The Analytics team works with every department to ensure we maintain and ...read more

The Escalation Manager is responsible for the daily management and oversight of internally raised customer escalations in support of the Mimecast product portfolio.  This role will serve as a triage point for escalations raised by our sales and customer facing teams, determining how best to address customer responsiveness or product/service failures. They will own the assignment of cases to ...read more

Accurate, timely, results driven – your dream finance team. Our work in Finance informs decisions and optimizes business performance. We work hard to remove friction and speed up transaction times. We empower the organization through our strong partnerships, insights and data. Mimecast is looking for an experienced Staff Accountant to join our North America Accounting and Finance organization. ...read more

Accurate, timely, results driven – your dream finance team. Our work in Finance informs decisions and optimizes business performance. We work hard to remove friction and speed up transaction times. We empower the organization through our strong partnerships, insights and data. Mimecast is looking for a Senior Manager, Technical Accounting to join the global corporate accounting and reporting ...read more

The legends in customer success. In Customer Operations, we turn onboarding into ongoing relationships. We offer 24/7 support and represent customers across every business department. We always deliver value and delight, so we build customer loyalty for life. Mimecast is currently seeking a Business Systems Analyst to join the fast-paced Digital Business Innovation team, focused on Customer ...read more

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